Frequently Asked Questions

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Sizing and Fit

What size am I?

Most of our garments come in 3 sizes, One, Medium and Plus.

For more detailed information, check out our Size Guide. It has all the measurements you need to find the perfect fit.

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Products

Where are your products made?

Our activewear is proudly designed and produced in Colombia, a country renowned for its expertise in textiles. This means you can experience the quality and craftsmanship that Colombia is known for in every piece you wear.

Do the garments have moisture control?

Absolutely! They offer up to 60% moisture control, and the metallic ones manage up to 40%.
Keep in mind, the level of moisture control can change depending on what kind of physical activity you're up to, the environment, temperature, and humidity.

Are your clothes environmentally friendly?

Yes, our activewear is made with sustainability in mind. We use eco-conscious materials and water-based inks that are gentle on your skin and kind to the planet. Look good, feel good, and do good in our stylish and sustainable activewear!

Do your products require special care?

Taking care of your activewear is a breeze. You can simply machine wash them on a gentle cycle with cold water and hang them to dry. Your workout clothes will be ready for your next sweat session.

For best results, follow the care instructions on the specific garment you purchase.

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Ordering and Shipping

How long will it take for my order to arrive?

  • Standard shipping: Most orders are shipped within 2-5 business days after confirmation, with delivery arriving within 1 week.
  • Expedited shipping options are available for an additional fee (details can be found at checkout).

Delivery Timeline

  • Allow up to 1 week for standard shipping to arrive.
  • If you haven't received your order after 2 weeks, please contact us at karla@elasticafit.com

For more info check out our Terms & Conditions.

How can I track my order?

Once your order is shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the progress of your shipment and estimate the delivery date.

Do you offer local pickup?

Yes, we offer local pickup in Reston, VA! To choose this option, simply select "local pickup" during checkout on our website. Once your order is confirmed, we'll contact you to arrange a pickup time.

Do you offer free shipping?

Yes, we offer free shipping on orders over $100